Introduction
Terrapin, LLC ("Terrapin Lab," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, including SiteScope, Draftly, Hark, and Shush Baby (collectively, the "Apps").
Please read this Privacy Policy carefully. By using our Apps, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Apps.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our Apps, including but not limited to:
- Name and email address
- Account credentials
- Profile information
- User-generated content
- Communication preferences
Automatically Collected Information
When you use our Apps, we may automatically collect certain information, including:
- Device information (model, operating system, unique device identifiers)
- Usage data and analytics
- IP address and general location data
- App performance and crash data
- Interaction with app features
Location Information
Some of our Apps, particularly SiteScope, may collect precise location data when you grant permission. This information is used to provide location-based services and features. You can control location permissions through your device settings at any time.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our Apps
- Personalizing your user experience
- Improving app functionality and features
- Analyzing usage patterns and trends
- Communicating with you about updates, support, and promotional offers
- Detecting, preventing, and addressing technical issues
- Ensuring security and preventing fraud
- Complying with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, customer service, and marketing assistance. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
With Your Consent
We may share your information for any other purpose with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Objection: Object to certain processing of your information
- Withdrawal of Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us at privacy@terrapinlab.com. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our Apps are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
For Shush Baby, while the app is used for baby care, it is designed for use by parents and caregivers who are over 13 years of age.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Apps, you consent to the transfer of your information to the United States and other countries.
Third-Party Services
Our Apps may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.
Analytics and Advertising
We may use third-party analytics services to help us understand how users interact with our Apps. These services may collect information about your use of our Apps and other applications over time. We do not share personal information with advertisers without your consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated through the Apps or via email. Your continued use of our Apps after changes are posted constitutes acceptance of the updated policy.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of personal information. We do not sell personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Terrapin, LLC
Email: privacy@terrapinlab.com
Support: support@terrapinlab.com
Website: terrapinlab.com